Shipping policy
Shipping Policy
WASO Thomas Designs
Thank you for shopping with WASO Thomas Designs! We're excited to create something special for you.
Where We Ship
We currently ship physical products within the United States only.
Processing & Production Times
Many of our products are made to order. This means your item is printed or prepared after your order is placed.
Most made-to-order apparel orders are typically prepared within 2–5 business days, although production times may vary depending on the product, availability, and seasonal demand.
Shipping & Delivery
Shipping costs are calculated and displayed at checkout.
Delivery estimates depend on your location, selected shipping method, and the fulfillment provider.
Production time is separate from shipping transit time.
Please note that delivery dates are estimates and are not guaranteed.
Holiday Shipping
During busy holiday seasons, production and shipping may take longer than usual.
We recommend ordering early, especially for Christmas and other major holidays.
Order Tracking
When tracking information is available, it will be provided after your order ships.
Please allow time for tracking updates to appear.
Multiple Shipments
Orders containing multiple products may arrive in separate packages depending on where and how they are fulfilled.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error, contact us immediately. We cannot guarantee address changes once an order has entered production or shipped.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at wasothomasdesigns@gmail.com.
We will review the situation and help determine an appropriate resolution.
Digital Downloads
Digital products do not require physical shipping.
Purchased digital files are delivered electronically according to the instructions provided at checkout or in your order confirmation.
Contact Us
For shipping questions, please contact:
Thank you for supporting WASO Thomas Designs, where a little creative chaos makes everything more fun!